• Volunteer role assisting with automation and process improvement initiatives for membership engagement
• Building data-driven recognition systems
• Designing the Membership Information Center to support the annual conference

• Identified demand for new destinations by conducting detailed market analysis and competitor research. Successfully launched 3 new programs, increasing total program sales by 15%.
• Optimized company website by consistently updating WordPress pages to discuss recent program changes. Comprehensive content led to 250 sales being processed through the platform per annum.
• Designed and maintained a new client web portal using Thinkific. Recorded over 50 tutorial videos to guide clients. Resulted in 100% visa approval rate in 2023 and 2024.

• Promoted special events and increased foot traffic to the stores using social media marketing initiatives. Shared stories on Instagram 7 times daily, utilizing trending keywords. Store saw a 20% increase in total sales during COVID-19 closures due to increased online presence.
• Strengthened the team environment by recruiting, interviewing, and training new staff. Drafted onboarding handbook and scheduled training sessions. Over 20 new employees onboarded during tenure.

• Developed full-stack web applications using HTML, CSS, JavaScript, Node.js, Express, and MySQL. Resulted in a comprehensive portfolio demonstrating proficiency across the entire development stack.
• Implemented version control through Github, allowing collaboration and continuous integration in team projects.
• Designed responsive user interfaces by applying UI/UX principles. Created accessible web experiences that enhanced user engagement.

• Managed competing priorities by balancing full-time employment with three weekly part-time study classes. Graduated with distinction upon completion.
• Developed comprehensive project schedules using Microsoft Project. Used resource allocation to ensure on-time completion of deliverables.
• Facilitated team cohesion through effective communication and collaborative problem-solving. Successfully resolved conflicts and maintained a productive working relationship with classmates.

Followed design principles and industry best practices to create visually compelling content