Resume

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Robyn Downie

rdownie2@my.bcit
LinkedIn

North Vancouver, BC

About Me

Experienced management professional and recent Full Stack Web Development Diploma graduate. Returned to BCIT as a mature student with the intention of advancing career opportunities by enhancing technical abilities. Comprehensive certifications in both Waterfall and Agile Project Management methodologies.

Employment History

Membership Special Projects Coordinator

PMI (Project Management Institute)

October 2025 - Present

Vancouver, BC

  • Volunteer role assisting with automation and process improvement initiatives for membership engagement
  • Building data-driven recognition systems
  • Designing the Membership Information Center to support the annual conference

Program & Sales Manager

Stepabroad

July 2021 - August 2024

Vancouver, BC

  • Identified demand for new destinations by conducting detailed market analysis and competitor research. Successfully launched 3 new programs, increasing total program sales by 15%.
  • Optimized company website by consistently updating WordPress pages to discuss recent program changes. Comprehensive content led to 250 sales being processed through the platform per annum.
  • Designed and maintained a new client web portal using Thinkific. Recorded over 50 tutorial videos to guide clients. Resulted in 100% visa approval rate in 2023 and 2024.

Operations Manager

Active Baby

April 2020 - June 2021

West Broadway, BC

  • Promoted special events and increased foot traffic to the stores using social media marketing initiatives. Shared stories on Instagram 7 times daily, utilizing trending keywords. Store saw a 20% increase in total sales during COVID-19 closures due to increased online presence.
  • Strengthened the team environment by recruiting, interviewing, and training new staff. Drafted onboarding handbook and scheduled training sessions. Over 20 new employees onboarded during tenure.
Education

Diploma in Full Stack Web Development

BCIT

2024 - April 2026

Vancouver, BC

  • Developed full-stack web applications using HTML, CSS, JavaScript, Node.js, Express, and MySQL. Resulted in a comprehensive portfolio demonstrating proficiency across the entire development stack.
  • Implemented version control through Github, allowing collaboration and continuous integration in team projects.
  • Designed responsive user interfaces by applying UI/UX principles. Created accessible web experiences that enhanced user engagement.

Associate Certificate in Project Management

BCIT

September 2022 - December 2023

Vancouver, BC

  • Managed competing priorities by balancing full-time employment with three weekly part-time study classes. Graduated with distinction upon completion.
  • Developed comprehensive project schedules using Microsoft Project. Used resource allocation to ensure on-time completion of deliverables.
  • Facilitated team cohesion through effective communication and collaborative problem-solving. Successfully resolved conflicts and maintained a productive working relationship with classmates.

Higher National Certificate in Visual Communications

University of the Highlands and Islands

August 2010 - June 2011

Perth, Scotland

Followed design principles and industry best practices to create visually compelling content

Technical Skills
Languages
JavaScriptTypeScriptHTMLCSSC#MySQLPHP
Libraries
ExpressEJSReactSASS
Design Tools
Adobe PhotoshopAdobe IllustratorFigma
Project Management
Microsoft ProjectJiraGitHub ProjectsTrello
Operating Systems
WindowsmacOS
Personal Attributes
Team collaboration experienceExcellent writingVerbal communication skillsMeticulous time managementReliableDetail-orientedResponsible
Certifications
Certified Associate in Project ManagementProfessional Scrum MasterCertified Scrum MasterCertified Scrum Product OwnerAgile Certified Practitioner